New team in pledge to tackle clinic's problems

BOSSES at a private medical clinic in Gateshead have pledged to turn it around after inspectors slapped it with an “inadequate” rating.

- By SAM VOLPE Health reporter [e-mail]

The Newcastle Clinic - in fact located on the Team Valley Trading Estate - has been slammed across all areas by the regulator.

However, a new leadership team say they took over during the inspection itself - in May 2025 - and promised to make improvements.

In a report published last month, inspectors said the service had been inadequate when it came to safety, and leadership, and requires improvement for effectiveness and how caring and responsive it is.

Inspectors highlighted breaches of legal regulations including that “leaders did not always know how to ensure people were safe from harm”, while also raising concerns about staffing.

The report also said: “The service was in breach of legal regulations in relation to fit and proper persons employed as they did not operate robust recruitment and ongoing monitoring processes to ensure staff had the right qualifications, competence, skills and experience for the work to be performed by them.”