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Refund worth Rs 827 crore initiated, rest under process: IndiGo Airlines on cancellation fiasco
The Business Guardian
|December 09, 2025
The crisis-ridden IndiGo Airlines on Monday said that it has processed refunds worth Rs 827 crore for thousands of passengers, till now, with the rest of the refunds for cancellations up to December 15, 2025, in process, amid widespread flight cancellations in early December 2025.
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In a statement, IndiGo Airlines said, “Over 4500 bags have been delivered to respective customers, and we are on track to deliver the rest in the next 36 hours.” The airlines also claimed that they have assisted over 2 lakh customers every day, across various communication channels.
In its statement, the airlines said it has facilitated stranded customers and arranged over 9,500 hotel rooms, and close to 10,000 cabs/buses between 1 to December 7.
Dit verhaal komt uit de December 09, 2025-editie van The Business Guardian.
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