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IndiGo hires Laming to head loyalty programme in ramp up
Mint Kolkata
|February 03, 2026
IndiGo, the largest airline in India by market share, has appointed veteran of loyalty programmes Nik Laming to lead its frequent-flyer business, as the airline seeks to shift from its low-cost roots to defend its market share against feisty Air India.
Nik Laming to lead the airline's frequent-flyer business.
Laming, a Singapore-based consultant with over 30 years of experience, joins at a critical time. While InterGlobe Aviation Ltd.-operated IndiGo flew 124 million passengers in 2025, it faced a 2% dip in market share in November and a record ₹22.2 crore fine in December following operational issues.
Dit verhaal komt uit de February 03, 2026-editie van Mint Kolkata.
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