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E-comm cos contribute most to refund disputes
Mint Chennai
|February 18, 2026
E-commerce firms saw most grievances, travel followed. are
E-commerce firms saw most grievances, travel followed.
(AFP)
E-commerce firms have emerged as the largest contributors to consumer refund disputes, making for over ₹36 crore or nearly 70% of the ₹52 crore of refunds facilitated through the National Consumer Helpline (NCH) in the past nine months.
Dit verhaal komt uit de February 18, 2026-editie van Mint Chennai.
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