Unified 911 reaches 94.42% efficiency mark on first day

The recently launched “Unified 911 system” accomplished a 94.42 percent efficiency rating on its first day of operation on Sept. 11, the Department of the Interior and Local Government (DILG) said.

- BY CHITO CHAVEZ

In a statement, the DILG said the figure sets a significant improvement in modernizing the country’s emergency services, ensuring faster and more reliable assistance for those in urgent need of assistance.

On its first day of the Unified 911 system roll-out, the DILG noted that the Emergency 911 National Call Center received 60,323 calls, of which 57,786 were successfully handled, resulting in a 94.42 percent efficiency rate.

“Only 3,537 calls were identified as test, abandoned, or prank calls,” the DILG declared.