RTA registers 16% rise in digital revenues reaching Dhs4.4b in '24

Dubai's Roads and Transport Authority (RTA) has achieved a 16 % growth in digital revenues for 2024, reaching Dhs4.497 billion compared to the previous year.

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The total number of transactions across digital channels has reached 679.6 million, including 13.4 million transactions through RTA’s smart applications. App downloads have risen by 18 % compared to 2023, with 3.742 million downloads, while the number of registered users on RTA apps has increased by 27.5 %, reaching 1.94 million.

Furthermore, the number of parking tickets issued through smart applications has grown to 29.973 million, 24 % increase.

Mattar Al Tayer, Director-General, Chairman of the Board of Executive Directors of the Roads and Transport Authority, expressed his satisfaction with the substantial and ongoing growth in digital services, underscoring the RTA’s commitment to continuously enhancing its offerings through various digital channels.

He stated, “This initiative ensures seamless, integrated, and proactive services that elevate Dubai's digital quality of life and drive the city’s digital transformation. Our ambition at the RTA is to lead in harnessing artificial intelligence (Al) to deliver exceptional services, develop innovative solutions, and increase residents’ and visitors’ happiness. Customer satisfaction across digital channels has reached an impressive 96 %.”