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How RBI aims to curb mis-selling by banks
Financial Express Kochi
|February 18, 2026
The Reserve Bank of India has said that customers’ consent does not legitimise sale of an unsuitable financial product, as part of its draft rules to check mis-selling by banks. The new norms will act as a deterrent against this rampant practice which erodes public trust in the banking system, explains Saikat Neogi
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OVER THE YEARS, customers have complained how they were being pushed into buying insurance, mutual funds or other third-party products by banks without fully understanding them.
Dit verhaal komt uit de February 18, 2026-editie van Financial Express Kochi.
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