Fee cut pain for delivery partners

Earnings per q-comm order drop to ₹15-27 from the earlier ₹22-30

- ANEES HUSSAIN

THE REMOVAL OF handling and surge fees by Zepto and Swiggy’s Instamart earlier this month has made quick commerce deliveries cheaper for customers but it has come at a growing cost to delivery partners. Earnings per order, which had already slipped from %34-42 in early 2024 to around 22-30 by the festive season in September, have now fallen further to between 15 and 27 in several high-density zones, according to data from multiple staffing firms.