Technology is reshaping human value

THE rise of Artificial Intelligence (AI), automation, and smart technologies is transforming the way we work.

- MAUREEN PHIRI

Rather than replacing people, however, these advances are redefining what human value looks like in the workplace. Routine and repetitive tasks are giving way to roles that demand creativity, critical thinking, and emotional intelligence.

Work itself is becoming more flexible and connected, as digital tools enable collaboration across borders and industries. For people to thrive in this new world of work, education systems and businesses must evolve. Early exposure to technology, continuous learning, and focused upskilling will be essential to ensure that today’s youth and tomorrow’s workforce are equipped to succeed in a digital economy, where human imagination remains our greatest advantage.

From routine to real value

Automation is taking over many repetitive, physical, or administrative tasks. This shift is not only making work more efficient but also freeing people to focus on areas that truly require human intelligence in the form of creativity, innovation, empathy and problem-solving.

Contrary to the fears of many, as automation evolves, its purpose will be to enhance human capability, not replace it. The future of work has potential to become more balanced and fulfilling, as routine labour or unsafe work gives way to roles that draw on our strengths as thinkers, innovators, and collaborators.

Rethinking where, how we work

The traditional idea of “going to the office” is already outdated. Real-time data and digital tools now make it possible for many roles to be performed remotely, even those that once seemed confined to physical sites.