Placing humans at center during AI transition

Second of two parts

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Artificial intelligence (AI) has become an essential part of modern life and work. According to the AI Sentiment Index Study by EY Sweeney, a global survey of over 15,000 participants revealed that 82% had engaged with AI in the past six months, reflecting a significant shift in human capability and moving beyond mere technological advancement.

However, a gap in AI adoption persists, highlighting the difference between individuals’ willingness to use AI and their actual engagement with it. Factors such as trust, privacy, and control, along with the availability of AI tools, contribute to this divide, presenting organizations with a substantial opportunity to bridge it. Leadership must help their organizations foster trust in AI, demonstrate its benefits, and empower individuals to engage with AI on their own terms to be better positioned to implement it effectively. By aligning AI with human needs and aspirations, organizations can enhance human potential and shape the future role of AI in business and society.

In the first part of this article, we discussed the impact of AI on everyday life and how organizations can demonstrate the vision and value of AI to get employees on board. In this second part, we discuss the local AI landscape, how organizations can support human agency through AI, and the leadership imperative in keeping humans at the center for AI.

PHILIPPINE AI LANDSCAPE

AI sentiment varies globally, influenced by factors such as age, education, and geography. This variation underscores the importance of addressing concerns while fostering familiarity and confidence in AI.