New FTC rule to end subscription cancellation nightmares

"Call support to cancel? Why, when I subscribed in three clicks?"

- MICHAEL CRIDER

We've all been there. You sign up for a free trial for something you need in a hurry, only to find out that it's not everything it's cracked up to be, and getting rid of it is a lot harder. This sort of thing has been associated with gym memberships and "music club" subscriptions (fave.co/3A47Tf6) for decades, but recently it's become much more prevalent online, where you can sign up for something with a few clicks but getting rid of it requires a call to the company or an email to support. The U.S. Federal Trade Commission is as sick of it as the rest of us.