"MY VISION IS FOR THE HOTEL TO STAND AS A CHERISHED DESTINATION WITHIN THE CITY!"

...Says Ashwni Kumar Goela, Area General Manager, Delhi NCR, Radisson Hotel Group, South Asia & General Manager, Radisson Blu Plaza Delhi Airport, on his goal for his brand.

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With over 23 years of hospitality experience, Ashwni Kumar Goela firmly believes in the growth and development of his team and empowering them to deliver an unmatched guest experience that is instrumental in building guest loyalty and patronage. In an exclusive interview with Hotelier India, Goela shares all about his hospitality journey so far, his management mantras and vision for his brand....

What triggered your interest in the hospitality industry? Where did it all begin?

My interest in this dynamic field was ignited during my academic years when I pursued a Diploma in Hotel Management at the Merit Swiss Asian School of Hotel Management in Ooty in 1999. This educational experience not only provided me with a strong foundation but also exposed me to the diverse facets of the industry.

The allure of hospitality lies in its ability to blend operational excellence with a deep commitment to guest satisfaction. The opportunity to create memorable experiences for guests, manage intricate operations, and lead talented teams greatly appealed to me. Over the years, this passion has only grown stronger as I've had the privilege to work with renowned hotel brands, implement strategic initiatives, and contribute to the growth of the industry.

What makes Radisson Blu stand apart from its competition in the region?

The hotel's proximity to Delhi's international airport makes it exceptionally convenient for both business and leisure travellers. This strategic location offers easy access to major transportation hubs and the city's commercial and entertainment districts. With 25 years of true hospitality, the hotel has consistently delivered excellence in every aspect: