Need for a unified experience in the hybrid era

At the Dataquest Leadership Conclave held at New Delhi's Hyatt Regency on June 8, there was a panel discussion on "Technologies for the digital next workplace". The participants were Sharad Agarwal, CIO, JK Tyres & Industries, Irshad Saifi, CIO, Shardul Amarchand Mangaldas & Co., Nitin Kohli, VP and Head, Key Accounts, Spectra, and Triveni Rabindraraj, India Sales Head, Go To.

- Pradeep Chakraborty

Sharad Agarwal, JK Tyres, said some new sessions in manufacturing will be virtual. Irshad Saifi, CIO, Shardul Amarchand Mangaldas, agreed. Now also, people are hesitant to work from the office. Initially, we are looking at a hybrid model today. Some manufacturers did not agree to WFH. After 5 years, we will have to wait and watch. We have to be prepared for disruptions.

Nitin Kohli, Spectra, said that the hybrid mode is here to stay. Verticals like healthcare would largely be virtual, and hybrid. We need to ensure data security. We also need to have a unified experience. We will see increased focus and reliance on manageability, etc.

Triveni Rabindraraj, GoTo, said that we are having some crises. We also don't know what will happen tomorrow, but we need adaptability. Every organization has tried to accept the cloud in the pandemic. Security will be here for a long time. It has got due credit.