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The Rise of Intelligent Automation and AI-Driven Transformation

CIO & Leader

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May 2025

Nishant Rathi, Co-Founder of NeoSOFT, emphasizes that success will depend on thoughtful implementation, cultural readiness, and a clear focus on long-term impact.

- Nishant Rathi

The Rise of Intelligent Automation and AI-Driven Transformation

THE WORLD is about to enter a new era that will be shaped to a very large extent by artificial intelligence and intelligent automation. Automation has been an integral part of enterprise technology for years already, helping organizations save time, cut costs, and reduce manual effort. What we’re seeing now, though, is a far more fundamental transformation. It goes beyond merely increasing efficiency and has begun to influence how companies think, work, and grow.

The intelligent systems of today are not just performing tasks. They’re understanding context, identifying and learning from patterns, and making decisions that once required human judgment. This shift is about radically changing how businesses function, not just about updating software. It involves using data not only to respond more quickly but also to anticipate what is to come.

Businesses are integrating AI into awide range of industries, including banking, product development, marketing, and customer support. Smart solutions are helping to identify inefficiencies, identify trends and patterns, and streamline operations in ways that traditional automation could not.

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