"AI WILL DRIVE THE NEXT WAVE OF ENTERPRISE-WIDE TRANSFORMATION"

MOHIT JOSHI, CEO & MD, Tech Mahindra, shares his thoughts on building scalable AI platforms, GCC innovation and India's emerging global AI leadership in this interview with BW Businessworld's Noor Fathima Warsia

- 

You recently completed a year in the office. How has the journey been?

It has been a year of learning, teamwork, persistence, and outcomes. During this time, we have focussed on solidifying our existing foundation, simplifying the organisation structure, implementing a well-defined strategic roadmap, and enabling a strong brand narrative to deliver on our promises. Our strategic brand narrative, 'Scale at Speed', has resonated well in the market and is fuelling our vision for FY2027, which covers top-line growth, industry-standard margins and high predictability in our revenue and profitability. So far, our progress has been steady, reflected in strong momentum across revenue, profitability, and large deal wins.

We have also seen you augment your AI offer. How do you see AI's role in Tech Mahindra's future strategy and client services?

AI is set to push the boundaries of innovation, driving enterprise-wide transformation. Evolution has accelerated nearly manifold over the past few years, from traditional AI working on well-defined tasks to GenAI and Agentic AI. The future will be driven by autonomous AI agents poised to handle operational and strategic decision-making in multiple enterprise workflows. In line with this, we launched TechM agentX, a comprehensive suite of GenAI-powered solutions designed to drive intelligent automation and enhance efficiency for enterprises globally.

How are you leveraging AI to differentiate Tech Mahindra in the IT services sector?