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AI, privacy, low code, serverless to rule
Voice and Data
|January 2021
Thanks to unprecedented rise in digitalization and internet access, improving service delivery will be the key. At least four tools will shape the development arena

The future of app development, like so many tech disciplines coming out of 2020, will be greatly impacted by COVID-19. Businesses have fast-tracked their digital transformation processes to remain relevant during the pandemic and also to future-proof themselves. Moreover, the increased availability of the internet and smartphones around the world is prompting individuals to adopt a highly digitised life out of convenience. This, in turn, will bring forth a myriad of software requirements – both B2C and B2B, which will drive the tech developers to review and streamline their DevOps strategies to improve service delivery.
In 2021, AI, privacy regulation, low-code adoption for business users, and serverless solution growth will all be key factors for DevOps.
AI will help automate DevOps
AI-driven application development will become ubiquitous in the next year or two. Many aspects of DevOps can be automated and, over time, made more efficient using AI capabilities. These are the key areas where we expect to see significant growth:
• AI-assisted development, which includes entity and workflow suggestions
• Data modelling and auditing
• Data cleansing and maintaining integrity
• Search functionalities across an application ecosystem with NLP
• Automated testing suite with a focus on security and data privacy
• Intelligent data extraction and processing via pre-modelled operations, predictive services and forecasting tools
• Process management and optimisation
Data privacy will play a larger role
Dit verhaal komt uit de January 2021-editie van Voice and Data.
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