Micromatic 360

Ace Micromatic Group offers a range of after-sales services for ancillaries through the Micromatic 360 suite.

- Deepti Thore

Machining processes have come off-age. Preventive maintenance and timely upgrades have turned more crucial to meet the pressing needs of on-demand machining. The need of the hour is to ensure longevity and thereby uptime. Maintenance downtimes or outages are required to be managed more efficiently too. To cater to a wide range of such customer needs, the Ace Micromatic Group (AMG) launched the Micromatic 360. A full solutions suite, it is claimed to be well equipped to meet needs from product commissioning to the end of lifecycle. “With Micromatic 360, customers need not seek out different service providers or even different departments within the same company,” states Narendra R, National Head - Strategic Services Business, Micromatic Machine Tools Pvt. Ltd. According to Narendra, who has spearheaded the conceptualisation and launch of Micromatic 360, it is a first-in-segment offering. “We are the only one in the Indian machining landscape and we are leaving no stone unturned to offer our customers a complete solution which is rare,” he claimed. Micromatic 360 is aimed at eliminating redundancies involved in the conventional way of maintaining multiple touchpoints.