Treating Insiders Like Outsiders

DR. ICHAK ADIZES explores the need for effective internal communication and decision-making within organizations, and how we can all contribute to that.

- DR. ICHAK ADIZES

Decision-making involves the accumulation of information, deliberate consideration, the illumination of ideas generated from this deliberation, and a subsequent assessment of whether we are comfortable with the insights gained. Eventually, we transition to decision-taking, the finalization of the decision.

For a decision to be effective, it is imperative that it encompasses all the necessary elements; otherwise, it becomes akin to a three-legged horse, incapable of delivering its intended outcome. The four imperatives include what needs to be done, how it should be done, by when, and who is responsible for its execution.