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PM Wong offers condolences to families of Optus outage victims
The Straits Times
|October 07, 2025
Prime Minister Lawrence Wong has expressed his condolences over the deaths of three people linked to an outage on Australian telco Optus, which is wholly owned by Singtel.
Emergency calls made through Optus' network were disrupted for 13 or so hours on Sept 18, in the telco’s second major outage since 2023.
In an interview with Australian broadcaster ABC released on Oct 6, PM Wong said: “First of all, I can fully understand the anger, frustration and outrage by what happened.
“And I would like to extend my condolences to everyone who has been impacted by the outage, especially the families and loved ones of those who lost their lives.”
The Sept 18 outage affected around 600 emergency callers, with three people, all elderly, found dead from households that made calls.
Two of them were in Perth, and the other in Adelaide.
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