Letter of the day Vouchers a good initiative, but make them simpler to use

The Tampines SG60 Cares grocery vouchers initiative is well intentioned, but its execution leaves much to be desired, especially for the elderly and less tech-savvy residents.

- Irene Pang

As part of the initiative, households with Blue Chas cards will be offered $60 in Shopee credits for their groceries. The residents were issued six coupon codes to be used for six separate grocery purchases.

But the complexity of the redemption process makes it more of a hassle than a help for the recipients.