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FINAL-DAY FRUSTRATION
The Straits Times
|May 30, 2023
StarHub apologises after EPL fans miss first 25 minutes of their teams in action
The final day of the English Premier League's 2022-23 season featured thrilling battles with 10 live games, though football fans in Singapore were left angry and frustrated after they were unable to watch the opening 25 minutes.
A "satellite transmission issue" had caused Manchester United and Liverpool fans, in particular, to miss the opening of their matches against Fulham and Southampton respectively on Sunday.
Users of StarHub TV+, who can watch games using the over-thetop service Premier+, were unable to access the application, while the wrong matches were shown on TV.
Instead of the scheduled United game against Fulham, the TV channel showed a delayed telecast of United's penultimate 4-1 win over Chelsea. On another channel, the Reds' tie against Southampton was replaced by their 1-1 draw with Aston Villa from the previous weekend.
A number of frustrated subscribers took to social media to air their grievances, which led to an apology by StarHub on its Facebook page at lam.
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