AI jolts are coming for S’pore’s workers, warns ‘Great Resignation’ professor

Almost two-thirds of workforce here in white-collar roles, and office workers will be hit first

- Krist Boo Senior Business Correspondent

Organisational psychologist Anthony Klotz, a professor at University College London School of Management, with his book Jolted: Why We Quit, When To Stay, And Why It Matters. Drawing on his research, he wrote that careers are shaped less by smooth planning than by sharp inflection points. ST PHOTO: GIN TAY

(ST PHOTO: GIN TAY)

Singapore’s white-collar workers could be heading into a fresh wave of “AI jolts”, said Dr Anthony Klotz, the organisational psychologist who gave a name to the Great Resignation.

Singapore impresses him with its mechanisms such as SkillsFuture and a strong higher-education system, but with almost two-thirds of its four million workers in white-collar roles, workers here risk entering a period of uncertainty and disenfranchisement.

Until robotics is good enough to replace manual jobs, office workers will be hit first by advanced artificial intelligence (AI), said the 46-year-old professor at University College London School of Management.