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RTI portal functioning smoothly, says DoPT amid concerns over OTP feature
The Statesman
|January 10, 2025
The Department of Personnel and Training (DOPT) has examined the concerns raised about the functioning of the Right to Information (RTI) portal and clarified that the system is operational and effective after the introduction of a new One-Time Password (OTP) feature.
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"A comprehensive review by the DOPT has confirmed that the portal's newly implemented features, including an enhanced security protocol, are operational and user-friendly," an official press note said on Thursday.
Responding to issues reported by some users, the DOPT clarified that the OTP feature, introduced on 2 January, was implemented to authenticate users and protect sensitive personal information included in RTI applications. By ensuring only authorised access, the measure strengthens cybersecurity and aligns with best practices.
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