Yatri Sathi app cab offers service with mobile-free booking at airport

In a groundbreaking move to enhance passenger convenience, the West Bengal government has launched the Yatri Sathi app cab service at Netaji Subhas Chandra Bose International (NSCBI) Airport, Kolkata.

- RAJIB CHAKRABORTY

The initiative aims to assist international and domestic passengers who often face difficulties in booking app-based cabs due to phone battery issues or the absence of an active SIM card while travelling abroad. The Yatri Sathi app cab service has collaborated with a Bengaluru-based IT company to introduce a special booking kiosk at Kolkata Airport. Passengers without a mobile phone can visit the front office of the kiosk, where an executive will generate a special OTP and book a cab on their behalf. The system does not require the passenger to use their own mobile number or any app-enabled device. This service comes at no additional cost, and passengers will be informed in advance about their route, fare, and payment details before confirming the booking.