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CCPA fines Rapido ₹10 lakh for false ads

The Statesman Kolkata

|

August 22, 2025

The Central Consumer Protection Authority (CCPA) has imposed a penalty of Rs 10 lakh on Rapido (Roppen Transportation Services Pvt. Ltd.) for publishing misleading advertisements and engaging in unfair trade practices.

- STATESMAN NEWS SERVICE New Delhi, 21 August

The action pertains to Rapido's campaign promising consumers "AUTO IN 5 MIN OR GET ₹50" and "Guaranteed Auto."

After detailed examination, the CCPA has held these advertisements to be false, misleading and unfair to consumers and has directed to discontinue the misleading advertisements with immediate effect, the Ministry of Consumer Affairs said in a statement.

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