Flyers left in lurch as disruptions continue

52 outbound & 44 inbound IndiGo services cancelled; airline tries to accommodate travellers on alternative flights

- C SHIVAKUMAR @ Chennai

DESPITE measures announced by the Directorate General of Civil Aviation that was expected to assuage the ongoing operational crisis at IndiGo, there was little respite for air passengers who had booked tickets with the country’s largest carrier as chaos, frustration and uncertainty continued at Chennai airport on Saturday.

While conditions were less volatile than Friday — with some flights finally taking off —relief remained limited for stranded travellers, many of whom had spent hours clinging to the hope of reaching their destinations.