Future of Work: Human-Agent Teams Built to Scale

Organisations and Gen Z are now talking about ‘working smarter and sharper’ and not just working harder.

- UMA KANNAN @Bengaluru

Thanks to artificial intelligence (AI), employees are making use of Microsoft’s tools to work smarter.

Microsoft in its special report titled ‘Breaking Down the Infinite Workday’ says frontier firms are putting the Pareto principle into practice, thereby focusing on the 20% of work that delivers 80% of the outcomes. “AI makes this not only possible but scalable. By deploying AI and agents to streamline low-value tasks—status meetings, routine reports, admin churn—leaders can reclaim time for what moves the business: deep work, fast decisions, and focused execution,” it says.