Artificial Intelligence Is a Necessity, Not a Choice

With the increased adoption of artificial intelligence (AI) across every line of business, Rajeev Singh, vice-president and business head for midmarket & emerging business at SAP India, said AI will be a necessity and not a choice for organizations in the times to come and that it will be an integral part of every business.

- UMA KANNAN

In an interaction with this newspaper on the sidelines of the SAP NOW AI Tour in Mumbai, Singh also said that any AI strategy should be holistic in nature and that it should not be restricted to one particular area of business. Organizations should look at AI holistically, he said.

"Today, if you are not ready to keep AI in your transformational story, you are way behind. First, you need to be on the cloud as it gives you AI power, and secondly, for AI to be successful your data has to be clean as AI trains on data and it is extremely critical," he noted. Singh said cloud adoption is accelerating rapidly among small and medium enterprises (SMEs) in India. Nearly 80% of SAP's customer base in India is in the SME segment.