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The apprentice setting new standards

The Mercury

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February 27, 2026

AT 21, Lathitha Mbambo is building an enviable track record after having serviced about 100 vehicles a month, translating to more than 800 vehicles without a single comeback since starting her apprenticeship in June 2025.

- WILLEM VAN DE PUTTE

The apprentice setting new standards

In dealership after-sales operations, a comeback refers to a vehicle returning to the workshop because a fault was not resolved during the initial visit. It is a key measure of technical accuracy and quality control.

“Every vehicle that comes into the workshop represents someone’s safety and trust,” said Mbambo who is serving her apprenticeship at Hyundai Bellville in Cape Town.

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