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Improved signal for passengers still a priority
The Journal
|May 31, 2025
Tyne and Wear Metro bosses insist they are still "fully committed" to delivering better mobile phone signal for passengers, despite a lack of progress.
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It has been more than two years since operator Nexus announced that it was dropping plans to install Wi-Fi on the Metro's new fleet of trains, in favour of pursuing seamless 4G and 5G connectivity across the system.
Bosses said in February 2023 that they wanted passengers to enjoy “unbroken” phone signal on their journeys, ending frustration with connectivity blackspots.
The issue is most notable in the underground section of the Metro system in central Newcastle and Gateshead.
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