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Vodafone boss asked how she sleeps at night by ex-franchisee
The Guardian
|July 30, 2025
The Vodafone chief executive has been asked how she sleeps at night by one of the 62 former franchise store owners involved in a £120m legal action that claims the mobile operator "unjustly enriched" itself at their expense.
Donna Watton, one of the group of 62 franchisees who have taken their claim to the high court, challenged Margherita Della Valle at Vodafone's annual general meeting yesterday. "I have a question for the chief executive," said Watton, speaking at the sparsely attended meeting at Vodafone's headquarters in Newbury. "I am a Vodafone ex-franchisee, and I am one of the group of 62 suing this company for £120m for what it did to us, and I want to know: Margherita, how do you sleep at night knowing Vodafone's actions left people suicidal, cost them their homes and left them drowning in debt?"
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