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Royal Mail under fire over Christmas performance
The Guardian
|January 28, 2026
Royal Mail has been criticised over an “unacceptable” performance over Christmas after a survey suggested it failed to deliver letters and cards on time to about 16 million people.
Citizens Advice, which carried out the research, said that figure was 50% higher than in 2024, and the highest over the festive period in five years, excluding when Royal Mail was hit by strikes in December 2022.
“We're afraid there’s no light at the end of the tunnel for consumers struggling with Royal Mail’s persistent delivery failures,” said Anne Pardoe, the head of policy at Citizens Advice. “When people have no other postal provider to choose from, the sheer volume of delays is simply unacceptable.”
Denne historien er fra January 28, 2026-utgaven av The Guardian.
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The Guardian
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3 mins
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6 mins
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The Guardian
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6 mins
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The Guardian
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2 mins
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The Guardian
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3 mins
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The Guardian
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2 mins
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The Guardian
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1 min
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The Guardian
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3 mins
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The Guardian
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3 mins
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The Guardian
Press gala Unease as Trump set to speak at key dinner
Members of the White House Correspondents' Association are surely hoping that - Donald Trump will take a more diplomatic tone later this month when he makes his first appearance as US president at the organisation's glitzy dinner in Washington DC, an annual event meant to honour and celebrate journalists and press freedom.
2 mins
April 11, 2026
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