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Govt launches probe into e-commerce platforms over extra charges
The Daily Guardian
|October 06, 2025
The Department of Consumer Affairs has received several complaints against e-commerce platforms for charging extra fees under various names, a practice that the government has classified as a “dark pattern” that misleads and exploits consumers.
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Union Minister for Consumer Affairs, Food and Public Distribution, and New and Renewable Energy, Pralhad Joshi, shared the information on X, saying that the ministry has started a detailed investigation into the matter.
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