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Tshwane reverses charges
The Citizen
|November 07, 2025
The City of Tshwane has resolved a technical glitch that led to the incorrect application of cleansing charges on thousands of municipal accounts, assuring residents that credit reversals will appear on their November statements.
According to the municipality, its finance and information and communication technology (ICT) teams "successfully corrected and thoroughly tested the billing system," which had mistakenly billed some residents for cleansing services they do not receive.
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