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Significant rise in satisfaction with housing but gaps remain
Shields Gazette
|November 05, 2025
Satisfaction with council housing services in South Tyneside has increased by a "significant" margin - although several key areas have been highlighted for improvement.
The results were reported to a meeting at South Shields Town Hall.
It comes as new figures have been released following the 2025-26 council homes tenant sanctification survey, which were reported to the latest meeting of South Tyneside Council's housing and environment scrutiny committee.
Council houses in the borough had previously been looked after by South Tyneside Homes, a local authority arms length management organisation, before being brought back 'in-house' in November 2024.
The process saw the management of around 18,000 council properties brought back into South Tyneside Council.
The latest figures show 69% of tenants are satisfied overall with the housing services they receive from the council, up from 65% the previous year.
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