Bolster recruitment processes to root out fake qualifications

THE persistent challenge of falsified or misrepresented qualifications in South Africa raises serious shortcomings in recruitment and appointment processes. Although the scale of the problem is difficult to quantify, it is considered to be reaching “pandemic” levels. It is worse in the public sector.

- BUSANI NGCAWENI

The problem became so serious that government introduced the National Qualifications Framework Amendment Act in 2019, making it a criminal offence to misrepresent qualifications. It is punishable by up to five years in prison. Yet the scourge continues, despite severe personal and professional consequences for some.

The alarmingly high number of individuals appending bogus qualifications to high-profile positions undermines trust and capability in organisations.

There have been cases involving top executives, board directors or even ministers. Some major companies have not been spared.

Once unsuitable people occupy positions of responsibility, it is difficult to remove them. Their performance seldom improves because they lack the foundation.

Their incompetence can affect institutions severely because they can make wrong decisions that result in financial losses. The South African Broadcasting Corporation (SABC), for instance, suffered financially due to poor decisions made by unqualified executives.

Some municipalities with unqualified personnel often hire expensive consultants.

Teachers with fraudulent credentials compromise children’s education. This deprives children of quality opportunities to better their lives.

Unscrupulous individuals have also been caught masquerading as medical doctors, putting lives at risk. Important infrastructure projects have collapsed due to fake engineers.

I am a researcher and practitioner of public sector reform. I take issue with the National School of Government, which leads the drive to make the country’s public sector professional. I argue that better qualifications won’t rid the management of human resources in the public sector must be reformed.