Gå ubegrenset med Magzter GOLD

Gå ubegrenset med Magzter GOLD

Få ubegrenset tilgang til over 9000 magasiner, aviser og premiumhistorier for bare

$149.99
 
$74.99/År

Prøve GULL - Gratis

Bosses don't need a 'what did you do' email. They're already tracking you.

Mint Mumbai

|

February 26, 2025

Some companies have taken to using sophisticated data analysis tools to spy on their employees

- Natasha Khan & Ray A. Smith

Bosses don't need a 'what did you do' email. They're already tracking you.

What did you do last week? The question that Elon Musk lobbed to federal workers in an email set off anger and angst from unions and employees. It also prompted some head-scratching from corporate America, where technology tracks worker productivity at a granular level to answer that question in real time.

At a click of a button, managers can check how many pitches a sales person made this week, how quickly a customer service representative resolved a complaint, or the progress an engineer made on an assigned task.

Some companies have taken to using sophisticated data analysis tools to spy on their employees, sifting through millions of emails and chat messages and calendar appointments to measure productivity.

Executives say the intel allows for quicker and more nimble feedback, allowing them to shuffle resources according to the data. Productivity in the U.S. has been on the rise, in part because of new technologies.

"Corporations have moved beyond calling for written weekly status reports and into real-time accountability," said Deidre Paknad, chief executive of WorkBoard, a software company.

While working at IBM, Paknad said she endured the tedium of compiling weekly status reports. As a manager, she collected information from her reports by Wednesday so she could add it to her own on Thursday (often combing through calendars and emails to find details to include). Then, her manager would put all those together on Friday.

Frustrated by the inefficiency, she co-founded WorkBoard in 2014. Among the services: Managers are sent an automated weekly report on Friday that includes prompts to praise high performers, and another at 8:15 a.m. Monday outlining areas that needed prioritization.

For Erik Huddleston, an Austin-based chief executive of marketing for technology company Aprimo, feedback has been a fundamental part of the seven companies he built.

FLERE HISTORIER FRA Mint Mumbai

Mint Mumbai

Mint Mumbai

Beyond music, audio series strike a chord with youth

Pocket FM and Audible are seeing strong traction for audio series, especially in smaller towns

time to read

2 mins

September 23, 2025

Mint Mumbai

GEAPP's $7.5 bn push for clean grids

An alliance that installs renewable energy in developing countries wants to invest around $7.5 billion in its next five-year plan, executives said, and is seeking more philanthropic partners as richer nations cut government aid.

time to read

1 min

September 23, 2025

Mint Mumbai

The rush to return to the office is stalling

Big companies from Microsoft to Paramount and NBCUniversal are ordering workers to show up to the office more often. If only their staffs would heed the call.

time to read

3 mins

September 23, 2025

Mint Mumbai

SC to review probe into Air India crash

The justices also criticized the leak of AAIB's preliminary inquiry report, calling it “unfortunate”

time to read

1 min

September 23, 2025

Mint Mumbai

Voltas prays for October heat as GST 2.0 takes effect

Voltas Ltd management’s recent interaction with analysts to update about business environment and outlook brings no cheer for its investors.

time to read

1 mins

September 23, 2025

Mint Mumbai

It's time to reckon with the seven ugly sins of artificial intelligence

Each of them poses a clear and present threat but the rise of AI shouldn't make us gloomy if the world manages to regulate it

time to read

4 mins

September 23, 2025

Mint Mumbai

Mint Mumbai

Tide enters unicorn club as TPG leads $120 mn fundraise

UK-based Tide has raised over $120 million in a funding round led by TPG, valuing the fintech company at $1.5 billion. Tide, which counts India as its fastest-growing market, was valued at around $650 million in 2021, according to data from market intelligence platform Tracxn.

time to read

1 mins

September 23, 2025

Mint Mumbai

KRBL chief Mittal calls ind director Chaudhary's exit 'hostile'

KRBL Ltd, the company behind the leading basmati rice brand India Gate Basmati Rice, has described the resignation of its independent director, Anil Kumar Chaudhary, as a ‘hostile’ move, dismissing his allegations of corporate governance lapses.

time to read

1 mins

September 23, 2025

Mint Mumbai

Stay alert to turbulence on India’s external front

An H-1B visa barrier that squeezes talent supply to the US could join other forces to put our balance-of-payments at some extra risk. Capital controls may need to tighten temporarily

time to read

2 mins

September 23, 2025

Mint Mumbai

Bond traders lean into 'sweet spot' amid doubts on Fed path

BlackRock Inc., PGIM and other Wall Street firms, bond-fund managers are sticking to trades that will likely pay off even if the Federal Reserve’s path is again knocked off course by surprising turns in the economy.

time to read

1 mins

September 23, 2025

Listen

Translate

Share

-
+

Change font size