Empowering Members Through Digitalization

In its mission to deliver Ginhawa for all, GSIS continues to lead the way in digital transformation, redefining public service through smart, secure, and user-friendly solutions. At the heart of this effort is the GSIS Touch mobile app, a tool that puts key services directly into the hands of members and pensioners.

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With facial authentication integrated into the platform, loan applications no longer require one-time passwords or branch visits. A simple face scan is enough to complete a secure transaction anytime, anywhere. As of early 2025, more than 3.8 million loans have been processed through the app, now trusted by 1.7 million users—two-thirds of the GSIS membership.