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Deadly summers: What to know about utility shutoffs

Los Angeles Times

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September 07, 2025

What to know about utility shutoffs

- BY CORA LEWIS

Deadly summers: What to know about utility shutoffs

VISITORS COOL OFF under misters at a hotel in Death Valley National Park.

As the cost of electricity outpaces inflation and summers grow deadlier, consumer advocates are sounding alarms about the risks to low-income people who can't afford consistent air conditioning in dangerous temperatures.

While about half of U.S. states offer protections from utility shutoffs during extreme heat, the rest do not. In contrast, 41 states have “cold weather rules,” which forbid utility companies from shutting off household heat during extreme cold. The Low Income Home Energy Assistance Program (LI-HEAP) provides funds for vulnerable groups who have trouble affording heating bills in the winter, but the program has less funding available to meet consumers’ increasing needs in the summer months.

Shylee Johnson, 27, based in Wichita, Kan., saw firsthand the protection that the local Low Income Energy Assistance Program brought to her community during the three years she worked as a case manager for families who were behind on utility bills.

“It was amazing at keeping people's electricity on in the winter,” she said of the program, which subsidizes costs for households that can’t afford utility expenses. “Families would be deciding between paying their heating bill or another bill, and this took that decision away.”

In the summer, though, Johnson said she’s seen how late or missed utility payments can result in the shutoff of electricity and the removal of vital services, despite air conditioning becoming increasingly essential to families’ health and well-being.

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