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Mice in a mattress at city care home

Liverpool Echo

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October 16, 2025

A LIVERPOOL care home has been plunged into special measures after being rated inadequate in all areas.

- By LIAM THORP

Residents at Rodney House in Liverpool city centre were found to be living in “extremely unhygienic and unsafe conditions” when inspectors visited, with one resident showing evidence that mice were living in their mattress.

The inspection by the Care Quality Commission (CQC) took place in June and July of this year and has resulted in the watchdog taking urgent action against the home, which is run by EBS Services Limited and provides care for older people and those with physical disabilities and mental health conditions.

Since the inspection, all residents have been moved out of the Canning Street home into alternative accommodation.

In a damning report, the CQC’s director of operations in the north, Karen Knapton said: “When we inspected Rodney House Care Home, we found widespread failures in leadership creating a culture where people weren’t receiving the care they deserved. Our experience tells us when a service isn’t well-led, they find it difficult to provide good care in the other areas we look at, which is what we found here.

“People were living in extremely unhygienic and unsafe conditions.

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