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Uber Faces Govt Notice Over Pre-Ride Tipping, Flagged as Unfair Trade
Hindustan Times Pune
|May 22, 2025
The Centre has issued a notice to Uber India over its "advance tip" feature, calling it an unfair and exploitative trade practice that undermines consumer rights.
NEW DELHI:
The Central Consumer Protection Authority (CCPA), acting on complaints from users, has asked the ride-hailing platform to explain why customers are being nudged to tip drivers before a ride even begins.
"The practice of 'Advance Tip' is deeply concerning," consumer affairs minister Prahlad Joshi said in a post on X on Wednesday. "Forcing or nudging users to pay a tip in advance for faster service is unethical and exploitative. Such actions fall under unfair trade practices. Tip is given as a token of appreciation, not as a matter of right, after the service," he wrote.
Denne historien er fra May 22, 2025-utgaven av Hindustan Times Pune.
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