Patients follow ‘bottles in queue’ system for registration at RMLIMS

Plastic bottles lined up outside the new registration hall of the Ram Manohar Lohia Institute of Medical Sciences (RMLIMS) convey a tale of high patient volume and struggle.

- Zuheb Alam Khan

Attendants use these bottles as makeshift tokens to mark their place in the queue and spend the entire night guarding them to get inside the hall on a first-come-first served basis when the counters open in the morning.

The institute, which has a footfall of around 4,000 patients every day, also sees many patients from other UP districts and Bihar arriving a day before and queuing up the same way, jostling for registration.