DEWA’s digital tools help Dubai households save power, water

This summer, Dubai Electricity and Water Authority (DEWA) is leveraging behavioural science to reshape customer habits and boost household efficiency by integrating real-time data and social comparisons into its innovative digital services.

- Gulf Today, Staff Reporter

The approach - which sends timely notifications and advice tailored to individual consumption patterns - is expected to empower households to make informed decisions to reduce waste and optimise electricity and water consumption. This encourages them to manage their consumption efficiently, and evaluate the positive impacts achieved by increasing consumption efficiency.

In line with its campaign held under the theme ‘Expand Your Smart Choices This Summer’, DEWA continues its efforts to empower customers to manage their consumption through innovative digital solutions and personalised advice, particularly during the summer. This helps customers improve the efficiency of their electricity and water consumption and reduce their carbon footprint. To help customers put these efforts into long-term practice, DEWA offers a smart suite of tools that include:

SMART LIVING INITIATIVE:

This initiative allows customers to monitor their bills and tariff brackets, and to track electricity and water consumption on a daily, weekly and monthly basis through a dashboard on DEWA's smart app and website.

MY SUSTAINABLE LIVING PROGRAMME: