I want to eliminate queues entirely at Dubai Airports: Griffiths

Dubai Airports pushing boundaries with the latest systems

- BY DHANUSHA GOKULAN

Paul Griffiths at the Dubai Airshow 2025 at Dubai World Central.

(Virendra Saklani/Gulf News)

Dubai Airports CEO Paul Griffiths says his driving ambition is clear: “I just want to eliminate queues. I want to make the entire process frictionless.

Speaking to Gulf News on the sidelines of the Dubai Airshow, Griffiths explained that everything — from biometric check-ins to advanced security — aims to transform the passenger experience at both Dubai International Airport (DXB) and Dubai World Central (DWC).