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‘The future of HR lies in humanising technology’

Financial Express Pune

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December 22, 2025

As artificial intelligence, hybrid work and digital transformation reshape workplaces, the role of HR is undergoing its most profound shift in decades.

- ACHAL KHANNA, CEO, SHRM APAC & MENA

Achal Khanna, CEO, Society for Human Resource Management (SHRM) APAC & MENA, believes the future of HR lies in blending technology with empathy. In a conversation with Biswajiban Sharma, she discusses how SHRM is helping organisations prepare for a people-first digital era. Excerpts:

Is AI redefining traditional HR roles?

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