Merchants pay us for the value we provide to them

Having designed and built the BHIM and Namma Yatri apps and several B2B payments products for merchants, JusPay Technologies is betting big on Hyperswitch, its latest launch in the overseas market.

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Co-founder and chief operating officer Sheetal Lalwani tells Shobhana Subramanian the global opportunity is big and the international business can surpass the local one in a few years. Excerpts:

Can you clarify on the reports that payments aggregators such as PhonePe have severed ties with JusPay?

We are a software provider for large merchants and do not deal directly with payment aggregators (PAs); so, in that sense, there are no ties to be severed with them. It is the merchants who decide whether or not to use a third-party routing mechanism, which provides them with flexibility to choose between PAs. These routers help merchants ensure that consumers get a variety of payments options and also a good checkout experience. They don't want to lose out on any orders. For this, they use our third-party router software. So, the rules are set by the merchants and none of them has cut off ties with us.

How is Hyperswitch doing?