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Reimagining the Workplace: Embedding well-being, purpose, and connection for the future of work

Business Standard

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September 24, 2025

In the face of evolving expectations and shifting work dynamics, organizations are increasingly recognizing the need to prioritize employee well-being, purpose, and connection.

From Metrics to Moments: Personalizing the employee journey

Traditional metrics like annual surveys and productivity benchmarks have long been used to gauge employee engagement. However, a 2024 Gallup report revealed a concerning decline in global employee engagement, dropping to 21%, with managers experiencing the largest drop. This marks only the second decline in engagement in the past 12 years, highlighting the need for a more personalized approach to the employee experience.

Organizations are now focusing on “moments that matter”—key touchpoints such as onboarding, performance reviews, and career development. By leveraging people analytics, companies can tailor experiences to individual needs, enhancing engagement and retention.

Embedding purpose and belonging into workplace design

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