AI Adoption Accelerates When Proper Data Plan Is in Place

IT services firm to work in frontier technologies such as quantum, agentic artificial intelligence (AI), and blockchain, as she believes these will converge with AI in the not so distant future. In a conversation with Avik Das in Bengaluru, Arun talks about Wipro Innovation Network, importance of data and what are some of the key pillars enterprises should build to become AI-powered. Edited excerpts:

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How do you think Wipro Innovation Network will help the company move ahead in its AI-first approach?

Our priority is an AI-powered Wipro strategy, where we talk about 'deliver-better and operate-better'. If you look at the Wipro Innovation Network, while AI is dominant and pervasive and there is an evolution of innovation quotient, we also have other frontier technologies we want to tap and be ready such as quantum and edge computing. We want to focus on five strategic technology frontiers going forward: agentic enterprise which is how enterprises will look when agents are fully mature, robotics with embedded AI when robots start getting intelligent, distributed ledger in blockchain technology which is making a comeback in certain countries as some European governments have started sponsoring, and cyber resilience in a quantum and AI safe space. As these technologies mature, the solutions will be combinatorial. So we need not be just AI-powered but also ready for frontier technologies when they converge with AI.

What are some of the pillars for your AI strategy?