Delegates attend health and social care gathering

More than 40 delegates from across the UK gathered for a two-day health and social care event in Motherwell’s Civic Centre.

- ROSS THOMSON

Hosted by University Health & Social Care North Lanarkshire, attendees focused on sharing best practices and learning to further improve services and outcomes for patients and service users.

The first day started with an overview of the Plan for North Lanarkshire and the benefits of using the Human Learning System.

Delegates heard how North Lanarkshire’s health and social care staff are using the system to ensure learning, flexibility and person-centred care are central to every interaction with people.

A number of in-depth sessions focused on building high-quality and resilient services by using whole system approaches to deliver care that focuses on the person and concentrates on their needs and goals.

The afternoon concentrated on reducing waiting times through service redesign.