GATEWAY TO COMFORT

Bypassing long queues and frequent documentation checks, flyers are discovering the joys of seamless airport check-in with the Digi Yatra app

- By AVISHEK G. DASTIDAR

THE DRUDGERY

For a long time, navigating airports before boarding a flight robbed the joy out of any journey by air. The check-in process, often the first hurdle, meant having to stand in long queues and rifling through boarding passes and identity proofs. A simple oversight, like forgetting an ID at home, could completely derail travel plans. For new or infrequent flyers, the process could be especially nerve-wracking. At every stage-from the entry gate to baggage drop and security screeningflyers would be asked to produce documents and subjected to manual checks. It also meant they had to pass through a series of cumbersome touchpoints. The stress of ensuring every document was in order while trying to stay on schedule made flying an anxiety-laden experience for many. A convenient solution to this ordeal was urgently needed.

THE EASE OF LIVING